Terms of service

Terms of Use and Sale – Chez Co

1. Overview

Welcome to Chez Co. The terms “we,” “us,” and “our” refer to Chez Co. Chez Co operates this online store and associated website, including all information, content, features, tools, products, and services offered (the “Services”). These Services are powered by the Shopify platform, which enables us to manage and operate the store. By visiting, interacting with, or making a purchase on our site, you agree to be bound by these Terms of Use and Sale (the “Terms”). If you do not agree to these Terms or to our Privacy Policy, you must not use our Services.

2. Access and Account

To use our Services (including making a purchase or creating an account), you must be of legal age in your country of residence. You agree to provide accurate, complete, and up-to-date information when making purchases or creating your account. You are solely responsible for keeping your login credentials confidential and for any activity carried out under your account. Chez Co cannot be held liable for unauthorized use of your account.

3. Products

Products available on chezco.eu are presented as accurately as possible. However, colors, textures, and finishes may vary slightly depending on lighting, device, or screen. Descriptions, prices, and availability may be changed at any time without notice. Chez Co reserves the right to limit the sale of certain products or quantities, depending on availability or the nature of the items.

4. Orders

Any order placed on the site constitutes an offer to purchase. Chez Co reserves the right to accept or refuse any order for any reason. An order is considered accepted only after email confirmation and successful payment authorization. Return and refund conditions are set out in our Returns & Refunds Policy. Products purchased on our site are intended for strictly personal use and may not be resold for commercial purposes without prior authorization.

5. Prices and Billing

Prices on the site are shown in euros (€) and may be changed at any time without notice. They include applicable taxes unless otherwise stated, but do not include shipping, handling, or any potential customs fees. You agree to provide accurate, up-to-date payment information. Payments are processed securely via Shopify Payments or Stripe, depending on the selected method. Chez Co never has access to your full banking details.

6. Shipping and Delivery

Shipping and delivery terms are detailed in our Shipping Policy. Delivery times are indicative and may vary depending on the carrier, season, or destination country. Once the parcel is handed over to the carrier, the risk of loss or damage transfers to the buyer.

7. Intellectual Property

All content on chezco.eu—including texts, visuals, logos, photographs, graphic elements, and designs—is the exclusive property of Chez Co or its partners. Any reproduction, distribution, modification, or exploitation, in whole or in part, without prior written authorization is strictly prohibited.

8. Third-Party Tools and Services

The site may include tools or services provided by third parties (e.g., payment, logistics, analytics). These tools are provided “as is,” without warranty. Chez Co shall not be liable for their use or for any consequences arising therefrom.

9. External Links

Some pages of our site may contain links to third-party websites. Chez Co has no control over these sites and disclaims all responsibility for their content, privacy policies, or practices.

10. Relationship with Shopify

Chez Co is powered by Shopify Inc., which hosts our store and provides the technology enabling us to manage sales. However, your purchases are made directly from Chez Co, which remains solely responsible for order processing, delivery, and after-sales service.

11. Personal Data

Your personal data is collected and processed in accordance with our Privacy Policy. It is used solely for managing your orders, your customer account, and communications related to your purchase.

12. Liability

Chez Co endeavors to provide continuous, smooth, and secure access to its Services but cannot guarantee the absence of interruptions, errors, or malfunctions. Chez Co shall not be liable for indirect damages, loss of profit, or harm arising from the use or inability to use the site.

13. Governing Law

These Terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal proceedings. Failing an amicable resolution, French courts shall have exclusive jurisdiction.

14. Changes to the Terms

Chez Co reserves the right to modify these Terms at any time. The applicable version is the one in force on the date of your order. Any update will be published on this page.

15. Contact

For any questions regarding these Terms or your order:

Customer Service – Chez Co

Email: info@chezco.eu

WhatsApp: +33 6 27 70 76 86